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shop FAQs

PAINTINGS

How are the paintings framed?
Paintings are available ready framed in highest quality white wood bespoke frames which showcase the painting's colours and suit a wide range of interiors. Unless otherwise given, they are framed behind glass. Images are available on request.
How much is post & packing?
UK - FREE (Parcel Post registered delivery)
Overseas – at cost. Please email for info.
When will they be sent?
They’ll be dispatched within 5 working days of payment being received.
What size are the paintings?
The dimensions given are the framed sizes, unless otherwise given.

PRINTS
How are the prints printed?
The prints are professionally Giclee printed in Cornwall on the highest quality paper (Hahnemuehle German Etching 325 gsm). This ensures a very true reproduction and lasting lightfastness. They are signed and numbered by the artist in a limited edition, usually of 150.
What size are the prints?
The prints reflect the dimensions of the original paintings, and so vary. As a rough guide:
Small - approx. 21 cm sq
Medium - approx. 30x20 cm
Large I - approx. 29 cm sq
Large II - approx. 32 cm sq
How are they sent?
Each print is labelled &.mounted on foamboard, with a cellophane wrapper. They are sent flat, by Royal Mail registered delivery (UK). Overseas orders are sent rolled in a tube, without the foamboard, unless otherwise requested.
How much is post & packing?
UK - FREE
Overseas - at cost. Please email for info.

PAYMENT
How you I pay by Paypal?
If you have Paypal account, you can pay with that at the checkout, or directly with a debit or credit cards. Your details are encrypted and held securely by Paypal, and never seen by the Seller. For more information, and the complete Paypal T&C, please go to https://www.paypal.com/uk/webapps/mpp/home
Do I have to pay by Paypal?
There are options at the checkout stage to pay by cheque or bank transfer. Goods will be sent once the payment has cleared.

RETURNS
How do I return something to you?
I very much hope that you’ll be completely satisfied with your purchase. If, however, you should need to return an item, please notify me as soon as possible, and return the item by registered post in the original condition, within 14 days of receipt. Return postage is at the buyer’s cost.
If your question is not covered here, please contact me here